Privacy policy

Last updated: August 12, 2020

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.


This notice applies to all information collected or submitted on the Site or the Portal. 

Personal Information

The information we collect may include personally-identifiable information (“Personal Information”). Personal Information is information that can be associated with a specific person and used to identify that person (whether alone or in combination), such as first and last name, postal address, email address, telephone number, among other personally identifiable information. Personal Information does not include information that has been “de-personalized” so that it cannot reasonably be linked to a specific individual.  

In connection with the use of the Portal, you may be asked to provide the following Personal Information:

  • Name
  • Address
  • Email address
  • Phone number
  • Fax number
  • Company
  • Credit Card Information

Information Collected Automatically

We, and our third-party service providers, may automatically collect information about you when you access or use the Site, the Portal and/or the Services (collectively, “Usage Data”). Usage Data may include IP address, device identifier, browser type, operating system, data regarding network connected hardware, and information about your use of the Site, the Portal and/or the Services. To the extent that we combine Usage Data with your Personal Information, we will treat the combined information as Personal Information under this Privacy Policy. The methods that may be used on the Site, the Portal and/or the Services to collect Usage Data include:

Log Information: Log information is data about your use of the Site, the Portal and/or the Services, such as IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and related data, which is stored in log files.

Information Collected by Tracking Technologies: Cookies, web beacons (also known as “tracking pixels”), embedded scripts, location-identifying technologies, device fingerprinting, in-app tracking methods, and other tracking technologies now and hereafter developed (collectively, the “Tracking Technologies”) may be used to collect information about your interactions with the Site, the Portal and/or the Services, including information about your browsing and activity behavior.

Cookies. A cookie is a small text file that is stored on a user’s device, which may be a session ID cookie or tracking cookie. Session cookies make it easier for you to navigate the Site, the Portal and/or the Services and expire when you close your browser. Tracking cookies help in understanding how you use the Site, the Portal and/or the Services, and remain longer. The Site, the Portal and/or the Services may associate some or all of these types of cookies with your devices. Cookies may remain on your device for extended periods of time. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether.

Web Beacons (“Tracking Pixels”). Web beacons are small graphic images, also known as “internet tags” or “clear gifs,” embedded in web pages and e-mail messages. Web beacons may be used to count the number of visitors to the Service, to monitor how users navigate the Service, and to count content views.

Embedded Scripts. An embedded script is programming code designed to collect information about your interactions with the Service. It is temporarily downloaded onto your device from our web server or a third party with whom we work, is active only while you are connected to the Service, and deleted or deactivated thereafter.

Location-identifying Technologies. GPS (global positioning systems) software, geo-filtering, and other location-aware technologies locate (sometimes precisely) you for purposes such as verifying your location and delivering or restricting relevant content based on your location.

Device Fingerprinting.  Device fingerprinting is the process of analyzing and combining sets of information elements from your Usage Data may include IP address, device identifier, browser type, operating system, data regarding network connected hardware, and information about your use of the Service. To the extent that we combine Usage Data with your Personal Information, we will treat the combined information as Personal Information under this Privacy Policy.

Some information about your use of the Service and certain Third-Party Services (defined below) may be collected using Tracking Technologies across time and services and used by us and third parties for purposes such as to associate different devices you use, and deliver relevant content to you on the Portal and/or the Services.


We may use information we collect through the Site, the Portal and/or the Services, including Personal Information, for any purposes consistent with our statement under this Privacy Policy or as permitted by applicable law, as follows:

  • To manage the Site, the Portal and the Services;
  • To manage and maintain the users Registered Accounts;
  • To respond to emails, generally communicate with end-users, and provide customer service;
  • To send end-users technical notices, updates, security alerts, information regarding changes to our policies, provide technical support, and send administrative messages;
  • To prevent and address fraud, breach of policies or terms, and threats or harm;
  • To monitor and analyze trends, usage and activities for the purposes of internal research.

For the avoidance of doubt, communications to end-users may be provided via e-mail, push-notifications or SMS and such communications may include following information: auction updates, namely, status of the bids (acceptance or rejection of the bids by Auction Organizer, outbid), notification on status of the auctions (opening, stage amendment, closing), notification on the last chance to participate in an auction, status of debt portfolio submission (acceptance, rejection, moderation, amendment), status of the Participant (acceptance, rejection, moderation), new message on the Platform, status of the User (acceptance, rejection, moderation, password request), access to files granted, commercial offer uploaded by the Winner, etc. Such communications shall be considered as transactional.


We will not disclose any of the information you provide to us, including any of the Personal Information, except in accordance with the terms of this Privacy Policy. 

Our third-party service providers may receive, or be given access to your information, including Usage Data, in connection with their work with us or on our behalf. Except as otherwise set forth in this section, these third-party service providers are prohibited from using your information for any purpose other than to provide this assistance.

In addition, and to the extent permitted by applicable law and regulation, we may share information about you for any purposes consistent with our statements under this Privacy Policy, including the following circumstances:

  • To comply with the law or other legal process, and where required, in response to lawful requests by law enforcement or other public authorities or subpoena, including to meet national security or law enforcement requirements; to protect the integrity of the Service, Portal or Site if we believe that a user has committed unlawful or otherwise harmful acts; or to protect our interests relating to a legal proceeding;
  • To protect the rights, property, life, health, security, and safety of us, the Site, the Portal, or the Services, or any affiliate or third party, or if we believe such disclosure is in your vital interest;
  • In connection with, or during negotiations of, any proposed or actual merger, purchase, sale, consolidation with or any other type of acquisition or business combination of all or any portion of the Site, the Portal or the Services, or our assets, or transfer or all or a portion of our business to an affiliated entity or third party;
  • With our affiliates for internal business purposes; and
  • With your explicit consent.

Without limiting the foregoing, in our sole discretion, we may share aggregated information which does not identify you or de-identified information about you or information obtained from public sources with third parties our affiliates for the purposes of academic research.


Accessing Your Information

If you are a registered user of the Portal, you can access all your personally identifiable information that we collect online and maintain by visiting their Registered Account within the Portal.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. You can request that your personally identifiable information be removed from the Portal upon termination of your Registered Account by sending us a request at the time of termination.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to the Portal or making corrections to your information.

Tracking Technologies Generally

Regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionality and options so you may need to set them separately. With respect to any future mobile apps, you can stop all collection of information via an app by uninstalling the app. Also, you may be able to exercise specific privacy choices, such as enabling or disabling certain location-based services, by adjusting the permissions in your mobile device.

Please be aware that if you are a resident of the European Union, you may disable use of the cookies by the Site, the Portal and/or the Services by indicating your lack of consent to their use in a pop-up notice you will see upon your first visit to the Site.

Please be aware that if you disable or remove Tracking Technologies some parts of the Site, the Portal and/or the Services may not work and that when you revisit the Site, the Portal and/or the Services, your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.

Your browser settings may allow you to automatically transmit a “do not track” signal to online services you visit. Note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, we do not monitor or take action with respect to “do not track” signals or other mechanisms. 

Google Analytics

You may exercise choices regarding the use of cookies from Google Analytics by going to or downloading the Google Analytics Opt-out Browser Add-on.


The Site, the Portal and the Services are intended for a general audience and not directed to individuals under eighteen (18) years of age. We do not knowingly collect information of persons who are under the minimum required age specified herein. Persons who are under eighteen (18) years of age must obtain parental consent to use the Portal or the Services; provided, however, that no resident of the European Union under the age of sixteen (16) can use the Portal and the Services, and no resident of any other country under the age of eighteen (18) can use the Portal and the Services.


DEBEX takes measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration or destruction. These measures include computer safeguards and secured files. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of your information collected through the Portal or the Services.


Location of Data

DEBEX is based in the United States and the information we and our third-party service providers collect is governed by U.S. law. If you are accessing the Site, the Portal or the Services from outside the U.S., please be aware that information collected through the Service may be transferred to, processed, stored, and used in the U.S. Data protection laws in the U.S. may be different from those of your country of residence. Your use of the Site, the Portal or the Services or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information, including Personal Information, in the U.S. as set forth in this Privacy Policy.

EU Individual Rights

This Section applies only to natural persons residing in the European Union (for the purpose of this section only, “you” or “your” shall be limited accordingly). It is DEBEX’s policy to comply with the European Union’s General Data Protection Regulation (GDPR). In accordance with the GDPR, we may transfer your personal information from your home country to the U.S. (or other countries) based upon the following legal frameworks:

  • Legitimate business interests: We can´t  provide our services or comply with our obligations to you without transferring your personal information to the U.S.
  • Consent: We may transfer your personal information when we receive your express, revocable consent.
  • SCCs: Our use of Standard Contractual Clauses (also known as Model Clauses) where appropriate.

You have the right to: opt out of non-essential cookies; access, correct, delete, restrict, or object to our use of your personal information; be forgotten; port your data; and withdraw consents. We enable exercise of these rights primarily through the Services (which we reserve the right to modify). For example, we allow users to change their information and close their accounts. We also fulfill our obligations in response to direct requests. We will endeavor to process requests within thirty (30) days. Please note that we may not be able to comply with requests to the extent that they would cause us to violate any law or infringe any other person's rights. We reserve the right to request appropriate identification. We will process requests free of charge unless they would impose an unreasonable cost on us.

If you have a request, complaint or inquiry, please contact us at the address listed below. We are committed to working with you to obtain a fair resolution of any issue. You also have the right to file a complaint with the supervisory data protection authority of your jurisdiction.


Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without advance notice. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).


Should you have questions or concerns about these privacy policies, please contact us at:


257 Old Churchmans Rd. in the City of New Castle, 19720 County if New Castle, USA

+1 646 893 7406

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